Last updated: 9/2/2025
1. Acceptance of Terms
By accessing and using Synthgen, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
Synthgen is a synthetic feedback generation platform that creates realistic customer feedback for:
- Product development and testing
- AI training and machine learning
- Market research and analysis
- User experience optimization
3. User Accounts
Account Creation
You can use Synthgen anonymously or create an account for enhanced features.
Account Security
You are responsible for maintaining the security of your account credentials.
Prohibited Activities
Sharing accounts, automated abuse, or circumventing credit limits is prohibited.
4. Credit System
Synthgen operates on a credit-based system:
- Anonymous users receive 5 free credits daily
- Paid credits are purchased through Stripe
- Credits are consumed per feedback generation
- Unused credits do not expire
- No refunds for used credits
5. Acceptable Use
Permitted Uses
- Generating synthetic feedback for legitimate business purposes
- AI training and machine learning projects
- Product development and testing
- Market research and analysis
Prohibited Uses
- Creating misleading or fraudulent content
- Spam or harassment campaigns
- Violating intellectual property rights
- Automated abuse or scraping
- Any illegal or harmful activities
6. Intellectual Property
Generated Content: You retain full rights to feedback generated using our service.
Service Rights: Synthgen retains all rights to the platform, technology, and service.
Attribution: You may not claim Synthgen's technology as your own.
7. Payment Terms
- All prices are in USD and subject to change with notice
- Payments are processed securely through Stripe
- Credits are delivered immediately upon successful payment
- No refunds for used credits or service issues
- Chargebacks may result in account suspension
8. Service Availability
We strive for high availability but cannot guarantee uninterrupted service. We may:
- Perform maintenance with reasonable notice
- Update features and functionality
- Suspend service for violations or abuse
- Discontinue service with 30 days notice
9. Limitation of Liability
Important Disclaimer
Synthgen is provided "as is" without warranties. We are not liable for any damages arising from use of our service or generated content.
10. Termination
We may terminate or suspend your access to Synthgen at any time for violations of these terms, with or without notice.
11. Changes to Terms
We may update these terms from time to time. Continued use of Synthgen after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these terms, contact us at legal@buildingandexploring.com